Diesel Win is operated by Win Top Ltd (the "Company", "we", "us" or "our"). We act as the data controller for all personal information collected through dieselwin.com. We are committed to handling your data responsibly, transparently and in accordance with applicable data protection law. This Privacy Policy explains what we collect, why we collect it and with whom we share it, organised around the key stages of your relationship with us.

When You Register

To open an account we collect your full name, date of birth, email address, username, password and country of residence. We use this information to create and administer your account, confirm that you are aged 18 or over, and communicate important service updates with you. Your registration details are also used to detect duplicate accounts and prevent fraudulent sign-ups. We will not create an account for any person who cannot confirm they meet the minimum age requirement.

When You Deposit and Withdraw

When you make a financial transaction we collect payment details relevant to the method you use — which may include card numbers (stored in truncated form), e-wallet identifiers, cryptocurrency wallet addresses or details associated with services such as Visa, Mastercard, Skrill, Apple Pay, Google Pay or Revolut. We use this information to process deposits and withdrawals, reconcile accounts and detect payment fraud. Your transaction data is shared with the relevant payment service providers solely to execute and verify the transaction. Those providers are bound by their own regulatory obligations and data protection commitments.

When We Verify Your Identity

Regulatory and anti-money-laundering obligations require us to verify your identity before processing withdrawals or when triggered by activity thresholds. We may ask for a copy of a government-issued photo ID, proof of address and, where relevant, evidence of source of funds. This information is processed to satisfy our legal obligations, prevent financial crime and protect the integrity of our platform. We share identity documents with third-party verification service providers who carry out checks on our behalf. Verified documents are retained only for as long as our legal obligations require.

While You Play

During your sessions we collect gameplay data, betting history, session duration, device information, IP address and browser or app type. We use this data to provide a personalised experience, maintain platform security and fulfil our responsible gambling commitments — including monitoring for signs of problem gambling behaviour and applying any self-exclusion or limit settings you have requested. Aggregated and anonymised gameplay data may be shared with our game providers for technical and audit purposes. Where required by our licensing authority, transactional records may be disclosed to regulators.

When You Close Your Account

If you request account closure, we will cease active processing of your data for marketing and gameplay purposes. However, certain records — including identity documents, financial transactions and correspondence — must be retained to comply with legal and regulatory obligations. We will securely delete or anonymise data that we are no longer required to keep once the applicable retention obligation has been satisfied.

Your Rights and Cookies

You have the right to access the personal data we hold about you, to request corrections where information is inaccurate, and to request erasure where we have no lawful basis to continue holding it. You may also object to certain processing or request that we restrict it. To exercise any of these rights, please contact us through the support channels listed on the website. Please note that some requests may be limited where retention is required by law.

We use cookies and similar technologies to keep you logged in, remember your preferences, analyse site usage and support responsible gambling tools. You can manage non-essential cookies through your browser settings or our cookie preference centre. Disabling certain cookies may affect the functionality of the site or app.

If you have any questions about this Privacy Policy or how we handle your data, please contact our support team. We may update this policy from time to time; the current version will always be available on this page.